In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 2026 - 20:00 UTC
Scheduled - What is happening:
Our Profiles 2 and 3 (89320) connectivity supplier is carrying out maintenance from 20:00 UTC on 10 September to 01:00 UTC on 11 September.

What is affected:
Data sessions may see brief interruptions of up to one minute during the window. Interrupted sessions will re-establish automatically.
APIs are not affected.

What to do:
Interrupted sessions will re-establish automatically. Refreshing the eSIM may help force this process.
Profiles 1, 4 and 5 are unaffected.

Sep 10, 2026 20:00 - Sep 11, 2026 01:00 UTC
Travel Management Portal Operational
Travel API Operational
UK Domestic Management Portal Operational
UK Domestic API Operational
eSIM Go Website Operational
eSIM Connectivity Under Maintenance
eSIM Installations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 10, 2026

Unresolved incident: Upstream maintenance - Profiles 2 & 3 (89320).

Sep 9, 2026

Completed - The scheduled maintenance has been completed.
Sep 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 10:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.

Sep 2, 14:51 UTC

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Completed - The scheduled maintenance has been completed.
Sep 2, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 10:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.

Aug 26, 15:25 UTC

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:00 UTC
Scheduled - Our Profile 2 & 3 provider is upgrading their Singapore data node on 27 August, between 17:00 and 21:00 UTC.

Data sessions breaking out via the Singapore node may see brief interruptions of up to one minute during this window.
Sessions breaking out in Europe or North America are unaffected.

No action is required.

Close monitoring will be performed throughout the maintenance window.

Aug 21, 11:02 UTC