Monitoring - Our upstream provider for Profile 4 has identified the issue, and fixes are being put in place. End users who were experiencing problems should now be able to use 3G and 4G services again as expected. If you are still experiencing any issues, please do not hesitate to reach out to our support team. We will keep the incident open for a monitoring period to ensure all issues have been addressed.
May 19, 2026 - 15:51 UTC
May 19, 2026 - 15:51 UTC
Identified - Our upstream provider for Profile 4 (ICCIDs beginning 89431) have identified some degraded performance with connectivity.
They are actively engaged in resolving these issues as soon as possible.
We will update once we have more information.
May 19, 2026 - 13:58 UTC
They are actively engaged in resolving these issues as soon as possible.
We will update once we have more information.
May 19, 2026 - 13:58 UTC
Travel Management Portal
Operational
Travel API
Operational
UK Domestic Management Portal
Operational
UK Domestic API
Operational
eSIM Go Website
Operational
eSIM Connectivity
Degraded Performance
eSIM Installations
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
eSIM Go Maintenance May 20, 2026 10:00-12:00 UTC
Dear Partners,
We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.
There is no expected impact or downtime during this window, and all operations are expected to work as normal.
Please note there will be no requirement for you to alter your integrations before, during or after this change.
Posted on May 13, 2026 - 15:44 UTC
We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.
There is no expected impact or downtime during this window, and all operations are expected to work as normal.
Please note there will be no requirement for you to alter your integrations before, during or after this change.
Posted on May 13, 2026 - 15:44 UTC