All Systems Operational

Travel Management Portal Operational
90 days ago
100.0 % uptime
Today
Travel API Operational
90 days ago
99.97 % uptime
Today
UK Domestic Management Portal Operational
90 days ago
100.0 % uptime
Today
UK Domestic API Operational
90 days ago
100.0 % uptime
Today
eSIM Go Website Operational
90 days ago
100.0 % uptime
Today
eSIM Connectivity Operational
90 days ago
99.88 % uptime
Today
eSIM Installations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Profile 4 (89431) Maintenance Jul 22, 2026 03:00-06:00 UTC

Our supplier for Network Profile 4 will be doing some maintenance. API requests will be impacted during this time window - some might take up to 5 minutes to complete.

Active data sessions won't be impacted.

If you do see any issues, we recommend you retry your request after a couple of minutes.

Posted on Jul 13, 2026 - 17:21 UTC

eSIM Go Maintenance Jul 22, 2026 10:00-12:00 UTC

Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.

Posted on Jul 15, 2026 - 12:58 UTC
Jul 16, 2026

No incidents reported today.

Jul 15, 2026
Completed - The scheduled maintenance has been completed.
Jul 15, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.

Jul 9, 11:03 UTC
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Completed - The scheduled maintenance has been completed.
Jul 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 10:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.

Jul 1, 14:03 UTC
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Resolved - Our Profile 4 provider has informed us that the issue causing intermittent connectivity has been resolved and services should return to normal.
We will continue to monitor for the next hour to ensure this is resolved and provide further updates at 15:00 UTC.

EDIT at 15:04 UTC:
After a period of monitoring, we are seeing no further issues so have resolved this incident.

Jul 3, 14:09 UTC
Investigating - We're seeing intermittent connectivity issues on network Profile 4.
Our provider for Profile 4 is already aware and looking into the cause of this.

Destinations/bundles covered by Profile 4 can be found by checking your latest rate sheet.

We will continue to work closely with them to resolve this and provide a further update as soon as possible.

Jul 3, 13:53 UTC
Jul 2, 2026

No incidents reported.