All Systems Operational

Uptime over the past 90 days. View historical uptime.
Travel Management Portal Operational
90 days ago
100.0 % uptime
Today
Travel API Operational
90 days ago
99.98 % uptime
Today
UK Domestic Management Portal Operational
90 days ago
100.0 % uptime
Today
UK Domestic API Operational
90 days ago
100.0 % uptime
Today
eSIM Go Website Operational
90 days ago
100.0 % uptime
Today
eSIM Connectivity Operational
90 days ago
99.94 % uptime
Today
eSIM Installations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

eSIM Go Maintenance Sep 9, 2026 10:00-12:00 UTC

Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.
Posted on Sep 02, 2026 - 14:51 UTC
Sep 3, 2026

No incidents reported today.

Sep 2, 2026
eSIM Go Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 10:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.
Aug 26, 15:25 UTC
Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
Upstream Maintenance - Profiles 2 & 3 (89320...)
Completed - The scheduled maintenance has been completed.
Aug 27, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:00 UTC
Scheduled - Our Profile 2 & 3 provider is upgrading their Singapore data node on 27 August, between 17:00 and 21:00 UTC.

Data sessions breaking out via the Singapore node may see brief interruptions of up to one minute during this window.
Sessions breaking out in Europe or North America are unaffected.

No action is required.

Close monitoring will be performed throughout the maintenance window.
Aug 21, 11:02 UTC
Aug 26, 2026
API degradation: Profiles 2 & 3 (89320...)
Resolved - After a period of monitoring, we see that platforms are stable, both ours and our provider's.
Connectivity on Profiles 2 and 3 has stabilised; please ask users to retry their connections.

A number of stuck orders from during the incident are irretrievable. We'll cancel and refund these tomorrow during business hours and provide a list of those affected.

We apologise for any disruption experienced.
Aug 26, 16:29 UTC
Monitoring - The eSIM Go platform has now stabilised. The Portal and API are now functioning as expected.

Upstream APIs have stabilised with orders and other requests completing successfully.

Connectivity looks to be gradually recovering.

We will commence a period of monitoring to ensure all services are restored to full strength.

Thank you for your patience whilst we handled this matter.
Aug 26, 15:13 UTC
Update - We believe this incident is causing some further degradation on eSIMGo's API and Portal. Some functions, for Profiles other than 2 & 3, on our API and Portal may not currently be available. We are still working to fix this as soon as possible and hope to provide a positive update soon.
Aug 26, 14:27 UTC
Update - Our provider has reported that API services are now recovering.

They report that connectivity services may also be degraded.

Our provider is continuing to work on restoring full service. We will provide further updates as we receive them.
Aug 26, 13:19 UTC
Identified - We have noticed some degradation in APIs relating to Profiles 2 and 3.
Connectivity is unaffected: eSIMs already active on these Profiles are working normally.

We're still assessing the scale of this and are working with our provider to understand the cause.
Aug 26, 12:20 UTC
eSIM Go Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 10:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.
Aug 19, 13:18 UTC
Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

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