All Systems Operational

Travel Management Portal Operational
90 days ago
100.0 % uptime
Today
Travel API Operational
90 days ago
99.91 % uptime
Today
UK Domestic Management Portal Operational
90 days ago
100.0 % uptime
Today
UK Domestic API Operational
90 days ago
100.0 % uptime
Today
eSIM Go Website Operational
90 days ago
100.0 % uptime
Today
eSIM Connectivity Operational
90 days ago
99.97 % uptime
Today
eSIM Installations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Profile 2&3 (89320) Maintenance Apr 14, 2026 00:00-02:00 UTC

Dear Partners,

Our Profile 2 & 3 provider (89320) will be undergoing maintenance to improve resilience for their platform. Introducing a new site that enhances security and restoration of service times in the unlikely event of an incident. As part of this, a planned service migration is taking place during the course of this window.

Whilst eSIM Go will aim to prevent any service interruptions, some of our API, SMS and Notification services, for these specific providers, may experience a brief period of interruption. Data and installation services will not be affected.

If you experience any unexpected behaviour, please retry your API request or action after a short wait. If you experience any prolonged issues, please do not hesitate to contact our support team who will be happy to assist.

Best regards,
Team eSIM Go

Posted on Apr 07, 2026 - 14:15 UTC

Profile 2&3 (89320) Maintenance Apr 16, 2026 00:00-02:00 UTC

Dear Partners,

Our Profile 2 & 3 provider (89320) will be undergoing maintenance to improve resilience for their platform. Introducing a new site that enhances security and restoration of service times in the unlikely event of an incident. As part of this, a planned service migration is taking place during the course of this window.

Whilst eSIM Go will aim to prevent any service interruptions, some of our API, SMS and Notification services, for these specific providers, may experience a brief period of interruption. Data and installation services will not be affected.

If you experience any unexpected behaviour, please retry your API request or action after a short wait. If you experience any prolonged issues, please do not hesitate to contact our support team who will be happy to assist.

Best regards,
Team eSIM Go

Posted on Apr 07, 2026 - 14:16 UTC
Apr 13, 2026

No incidents reported today.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 10:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.

Apr 1, 14:57 UTC
Apr 7, 2026
Completed - The scheduled maintenance has been completed.
Apr 7, 14:17 UTC
Scheduled - As part of ongoing scheduled engineering works, our Profile 2 & 3 (89320) provider will be completing standard data centre works and upgrades during this window. Whilst no impact is expected, eSIMGo and our provider will be closely monitoring during the period of the maintenance. If partners experience any issues during this window, please do not hesitate to get in contact with our support team.
Feb 16, 12:56 UTC
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Completed - The scheduled maintenance has been completed.
Apr 1, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 11:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.

Mar 26, 11:32 UTC
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.