All Systems Operational

Uptime over the past 90 days. View historical uptime.
Travel Management Portal Operational
90 days ago
100.0 % uptime
Today
Travel API Operational
90 days ago
99.99 % uptime
Today
UK Domestic Management Portal Operational
90 days ago
100.0 % uptime
Today
UK Domestic API Operational
90 days ago
100.0 % uptime
Today
eSIM Go Website Operational
90 days ago
100.0 % uptime
Today
eSIM Connectivity Operational
90 days ago
99.85 % uptime
Today
eSIM Installations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Profile 4 (89431) Maintenance Jul 22, 2026 03:00-06:00 UTC

Our supplier for Network Profile 4 will be doing some maintenance. API requests will be impacted during this time window - some might take up to 5 minutes to complete.

Active data sessions won't be impacted.

If you do see any issues, we recommend you retry your request after a couple of minutes.
Posted on Jul 13, 2026 - 17:21 UTC

eSIM Go Maintenance Aug 26, 2026 10:00-12:00 UTC

Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.
Posted on Aug 19, 2026 - 13:18 UTC

Aug 20, 2026

No incidents reported today.

Aug 19, 2026

eSIM Go Maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 13:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 10:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.
Aug 12, 14:45 UTC

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Profile 1 & 5 Data service degradation
Resolved - This incident is now resolved. Following a night of successful monitoring, service has remained stable since restoration began at 21:30 UTC. We thank partners for their patience throughout, if you or your customers experience any further issues, please contact support.

We will publish a full root cause analysis after we have completed the investigation in conjunction with our upstream provider.
Aug 14, 09:01 UTC
Monitoring - Our profile 1 & 5 provider has put a resolution in place and since 21:30 UTC, we have began to see a positive restoration of service on eSIMs, and an uptick in overall usage.

We will continue to monitor stability and encourage partners to raise any issues should they still be experiencing them.
Aug 13, 21:46 UTC
Identified - Our profile 1 & 5 provider has identified the issue and are making steps towards a resolution.
This outage is affecting all data services across these profiles and is not localised to a single region.

We will provide further updates on the status of the resolution as soon as they are available to us.
Aug 13, 21:03 UTC
Investigating - Our Profiles 1 and 5 provider has informed us of a major outage affecting all data services across some regions. The exact nature and scope of this are being investigated and reviewed.
We will provide any further updates on expected recovery times and the exact affected regions as soon as we have this information.
While we are investigating, please raise any reports to our support team.
Aug 13, 19:40 UTC

Aug 13, 2026

Aug 12, 2026

eSIM Go Maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 10:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.
Aug 5, 13:49 UTC

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

Profile 2& 3 Failing Orders
Resolved - This incident has been resolved.
Aug 8, 11:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results. We are seeing successful orders.
Aug 8, 09:17 UTC
Investigating - We have identified that our profile 2 &3 orders are failing. We are currently investigating this issue.
Aug 8, 07:56 UTC

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

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