All Systems Operational
Uptime over the past 90 days. View historical uptime.
Management Portal Operational
90 days ago
99.95 % uptime
Today
API Operational
90 days ago
99.95 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Support Channel Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
99.99 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Upstream Outage - One Provider
Resolved - After further testing and monitoring we see all activity has returned to normal.

We're very sorry for this disruption and thank you for your patience.
Oct 16, 16:19 UTC
Monitoring - We are seeing errors becoming less frequent and orders resuming as expected.
We will now commence a monitoring period to ensure all systems have returned to normal.

Thank you for your patience while we work with our upstream provider on this.
Oct 16, 15:40 UTC
Investigating - We are currently investigating what appears to be an unexplained upstream issue.
We have raised a ticket with the upstream provider with maximum priority.

This will affect all API queries to ICCIDs beginning 89320 and all bundle orders that are supplied by this upstream provider.
This will also affect any API queries for bundles in the following countries:
- United States of America
- Canada
- United Arab Emirates
- Saudi Arabia
- Turkey
Oct 16, 15:28 UTC
eSIMGo Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 11:00 UTC
Scheduled - Dear Partners,

We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.

There is no expected impact or downtime during this window, and all operations are expected to work as normal.

Please note there will be no requirement for you to alter your integrations before, during or after this change.
Oct 15, 14:36 UTC
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