Profile 2& 3 Failing Orders

Incident Report for eSIM Go

Resolved

This incident has been resolved.
Posted Aug 08, 2026 - 11:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results. We are seeing successful orders.
Posted Aug 08, 2026 - 09:17 UTC

Investigating

We have identified that our profile 2 &3 orders are failing. We are currently investigating this issue.
Posted Aug 08, 2026 - 07:56 UTC
This incident affected: Travel API and eSIM Installations.