All Systems Operational
Management Portal Operational
90 days ago
99.93 % uptime
Today
API Operational
90 days ago
99.93 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Support Channel Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
eSIM Go Maintenance May 22, 2024 10:00-12:00 UTC
Enhancements to API endpoints for minor improvements to existing features.
There is no expected impact, there is no to low risk during this upgrade.

Posted on May 14, 2024 - 10:34 UTC
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024
Resolved - Dear partners,

We thank you for your patience during this situation. Our upstream provider has confirmed that the incident is now resolved.

If you continue to have any issues with API calls that weren’t working during the outage please let us know so that we can share these with our upstream provider.

We’re continuing to investigate activity during the outage. Please share any unusual activity with our Support team to investigate.

May 15, 19:36 UTC
Monitoring - Our upstream provider has located the problem and implemented a fix which has now been deployed. We are continuing to monitor the situation to ensure everything has returned to its expected state.
May 15, 18:44 UTC
Update - Our upstream provider is still investigating this, and we are actively monitoring this situation.
May 15, 15:39 UTC
Update - Our upstream provider has already identified the issue and are actively working towards a resolution.
May 15, 14:32 UTC
Identified - One of our upstream providers are currently experiencing portal and API delays which will affect services. We'll post more updates as we receive them.
May 15, 13:51 UTC
May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024
Completed - The scheduled maintenance has been completed.
May 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 10:00 UTC
Scheduled - Enhancements and updates to the management portal.
Changes are non-impacting and believed low to no risk.

May 1, 16:43 UTC
May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.