Profile 6 (89441) provisioning maintenance

Scheduled for Nov 15, 22:00 UTC  -  Nov 16, 08:00 UTC

Scheduled

Our network partner for Profile 6 (89441) is doing some planned maintenance on their provisioning stack between 22:00 UTC on 15 November and 07:59 UTC on 16 November. This will impact orders and eSIM/SIM activations.

What we know.
All provisioning activity for Profile 6 will be paused for a period during that window, and any new eSIM/SIM orders and activations will be delayed until the service restarts.

What to do
There is nothing you need to do, any orders placed while the service is paused will be queued and processed when service resumes. You don’t need to place these orders again but you may want to let your customers know there might be a delay.
Posted Nov 11, 2026 - 15:02 UTC
This scheduled maintenance affects: Travel Management Portal, Travel API, UK Domestic Management Portal, and UK Domestic API.