Planned maintenance: Profiles 2 & 3 (89320), 16 November, 08:00 to 15:00 UTC

Scheduled for Nov 16, 08:00 - 15:00 UTC

Scheduled

Our network partner is upgrading its infrastructure in one of their nodes on 16 November between 08:00 and 15:00 UTC.

What's affected
During the window, end users on Profiles 2&3 may lose their data connection for up to a minute at a time.

What to do
Nothing is needed at your end. Connections should come back on their own. If an end user's data hasn't returned after a few minutes, turning flight mode off and on again will force the device to reconnect. It's worth letting your support team know about the window so they can recognise short drops as maintenance.

Posted Oct 29, 2026 - 12:57 UTC

This scheduled maintenance affects: eSIM Connectivity.