Planned maintenance: data connectivity, Profiles 2 & 3 (89320)

Scheduled for Nov 18, 08:00 - 15:00 UTC

Scheduled

Status: On it

Our connectivity supplier has planned maintenance on 18 November between 08:00 and 15:00 UTC

What's affected
During the window, end users on Profiles 2&3 may lose their data connection for up to a minute at a time.

What to do
Nothing is needed at your end. Connections should come back on their own. If an end user's data hasn't returned after a few minutes, turning flight mode on and off again will force the device to reconnect. It's worth letting your support team know about the window so they can recognise short drops as maintenance.

What comes next
We'll confirm here when the work is done.

Posted Nov 12, 2026 - 10:28 UTC

This scheduled maintenance affects: eSIM Connectivity.